Because Trollbeadsonline attaches great importance to your privacy, we explain in this privacy statement what personal data we collect and use, but also why we do this. This privacy statement is used by Trollbeadsonline. Trollbeadsonline is responsible for the processing of personal data as shown in this privacy statement.
When do we process your personal data?
Trollbeadsonline processes your personal data because you use our services and / or because you provide them yourself, for example when you enter this information when creating an account or when placing an order in our webshop. / p>
Below is an overview of the personal data we can process:
& bull; First and last name;
& bull; Sex;
& bull; (invoice) Address;
& bull; Phone number;
& bull; Email address;
& bull; Location data;
& bull; Purchase history;
& bull; Other personal data you actively provide, for example by creating an account on our website, when you correspond with us or when you call us;
& bull; Technical data of the equipment you use, for example from your smartphone / laptop / tablet, such as IP address and the software used;
& bull; Login details of your account;
& bull; Other data necessary for the purposes of processing listed below.
What do we do with your personal data?
Trollbeadsonline can use this data for the following purposes:
& bull; Handling your order and payment;
& bull; Sending our newsletter and / or advertising brochure;
& bull; To be able to call or e-mail you if this is necessary to carry out our services, for example to keep you informed about your order.
& bull; To inform you about changes to our services and products;
& bull; To allow you to create an account;
& bull; To deliver goods and services to you;
& bull; To improve our website and our services (on an individual level). We do this on the basis of your preferences, the use of our website and market and customer surveys.
& bull; Dealing with requests, complaints and disputes and compliance with legal obligations.
Legal bases for the processing are entering into and executing agreements that we conclude with you, complying with legal obligations and looking after our legitimate interest, for example in offering and promoting our services. We also ask for your permission to send the e-mail newsletter and the placing of cookies. You can withdraw your consent at any time.
How long do we keep your personal data?
Trollbeadsonline does not store your personal data for longer than is strictly necessary to realize the aforementioned goals for which your data is collected.
The security of your personal data
Trollbeadsonline takes the protection of your data very seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or that there are indications of abuse, please contact our privacy department firstname.lastname@example.org. Trollbeadsonline also uses certified SSL connections (Secure Socket Layer - Protocol) for the website during the ordering process and all contact forms.
Provision to third parties
Trollbeadsonline will only provide your personal data to third parties when this is necessary for the execution of our agreement with you or to comply with a legal obligation. The parties with whom we work are carefully selected by Jewels Nevejan in order to guarantee the protection of your personal data. Third parties have entered into a processing agreement with Trollbeadsonline which states, among other things, that they will only process your data on behalf of Trollbeadsonline.
Cookies, or similar techniques, that we use
A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Topa uses functional, analytical and tracking cookies. These are cookies with a purely technical functionality and are used to make the website work well and to optimize it. The cookies also ensure that, for example, your preferred settings are remembered. In addition, we place cookies that keep track of your browsing habits so that we can offer customized content and advertisements.
You can opt out of cookies by setting your internet browser to prevent it from storing cookies. In addition, you can also delete all information previously stored via the settings of your browser.
View, modify or delete your personal data
You have the right to access, modify or delete your personal data. You also have the right to withdraw your consent to data processing or to object to the processing by Trollbeadsonline. Finally, you have the right to data portability. This means that you can submit a request to send us your personal data that we have available in a computer file to you or another organization you have mentioned.
For questions or a request for inspection, correction, deletion, data transfer, withdrawal of your consent or an objection to the processing of your personal data, you can mail to: email@example.com.
You can also send your question and / or request by post via:
In order to ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We respond to your request as quickly as possible and within four weeks at the latest.
You also have the right to submit a complaint to the supervisory authority. The competent supervisory authority is the Privacy commision .
Change or update our privacy statement
It is possible that we change our privacy statement, for example because we believe that the privacy statement can be made clearer, if a spelling mistake is present or if our services or working methods change. The latest version of our privacy statement can always be viewed on our website.
This privacy statement was last updated on May 24, 2018.